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Exploring the Relationship Between Price Sensitivity and Brand Loyalty in E-Commerce: A Mixed-Methods Analysis

Abstract

Based on the analysis, price sensitivity depends on how the customers issue the item. There is a direct impact on the pricing strategy with price sensitivity. The overall profitability effects are due to it. Besides, customers have a great impact on brand loyalty. Trust or loyalty is built with an emotional connection to the customers. However, the analysis of repeated purchases in e-commerce websites can give a connection of the product to the customer. The customer pays the premium price when they are loyal to the brand. Moreover, the study also says that trust in the brand, the importance of price, and perceived value are major factors.

Furthermore, the study explores the intrinsic relationship between brand loyalty and price sensitivity. It also depends on retailers to maintain the customer base. For instance, many factors exist such as service, quality, purchase, and attachments to the brand. E-commerce platforms consist of various platforms and services. However, the pricing tactics depend on price sensitivity and rewards to the brand. Such implementation of loyalty programs attracts customers. Besides, the business maintains its customer base by offering specialized discounts and boosting long-term loyalty. E-commerce platforms design pricing strategies and loyalty programs based on market reach.

Additionally, research indicates price sensitivity depends on the availability of products and the level of income of customers. Based on the comparison on websites, customers track the prices. For long-term connections and relations, brand loyalty plays a crucial role. Consumers pay more for reputable products because they trust in brand quality. Likewise, they pay less to brands that are not familiar. Overall, c-commerce platforms optimize pricing strategies and enhance market campaigns. They focus on maintaining engagement to build brand loyalty. Finally, by maintaining a loyal customer base sustainable growth optimizes in e-commerce platforms.

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